Terms of Use

These Terms of Use ("Terms") are an agreement between you and Appalloo Apps, Greece, info@appalloo.com ("we", "us", "our"), and govern your use of the Alloo Locator mobile app and related services (the "Service").

By installing or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. What Alloo Locator is

Alloo Locator lets members of a private family group ("circle") share their location with each other, receive place alerts, see each other's location history and device status, chat, send SOS alerts and use Ring Loudly.

Everyone in a circle joins by invitation and can see that location sharing is on. The Service is designed to be used openly and with the knowledge of every person who is located.

2. Consent – the most important rule

You may only use the Service to share or view the location of people who know about it and have agreed to it, or of children for whom you are the parent or legal guardian.

Doing so may be a crime. We will close accounts that break this rule and may cooperate with the authorities.

3. Who can use the Service

• You must be an adult (18 or older, or the age of majority where you live) to create a circle or manage other people's devices.
• Children may use the Service only as members of a circle created by their parent or legal guardian, who sets up the child's device (for example in Child Mode), accepts these Terms on the child's behalf and is responsible for the child's use of the Service.
• Teenagers old enough to consent under local law may join a family circle with a parent's or guardian's permission.

4. Your account and circles

• Your account is created automatically on your device. You are responsible for your device and for what happens in your account.
• The creator of a circle controls who is invited. Share invitation codes only with people you want in the circle.
• Any member can leave a circle at any time. Once you leave, the other members no longer receive new information about you.
• You can delete your account at any time in Settings > Delete my account.

5. Safety features – please read

Alloo Locator is NOT an emergency service and does not replace calling the emergency services (112 in Europe, 911 in the US).

Location, place alerts, SOS alerts, Ring Loudly and messages depend on things outside our control: GPS and network signal, the device being on and charged, permissions, battery-saving settings, and third-party services such as Google. Locations can be delayed or inaccurate, and alerts can arrive late or not at all. Do not rely on the Service as your only way to keep someone safe or to get help in an emergency.

6. Subscriptions and payments

• Some features are free (including Child Mode). Other features ("Premium") require a paid subscription.
• New users can try Premium free for 3 days from the first time they open the app. The free trial requires no payment details and does not turn into a paid subscription automatically; when it ends, Premium features stop until you subscribe. Outside the trial, the app may let you try some Premium features (such as Ring Loudly) a limited number of times for free.
• Subscriptions are sold and billed through Google Play. The price and billing period are shown before you buy.
• Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before it ends. You can cancel at any time in Google Play > Payments & subscriptions. After cancelling, Premium stays active until the end of the period you already paid for.
• Refunds are handled by Google Play under its refund policy, and as required by law.
• EU/UK consumers: you have a 14-day right to withdraw from a purchase of digital services. By starting to use Premium immediately after purchase, you ask us to begin the service during the withdrawal period; if you withdraw, the amount may be reduced in proportion to the time used, as the law allows.
• Users who bought a one-time "lifetime" purchase in earlier versions keep the Premium access they purchased.
• We may change prices or which features are Premium. Price changes for an existing subscription follow Google Play's rules, including notice to you.

7. Your content

"Your content" means the messages, voice recordings, photos, names and places you add to the Service.

• You keep ownership of your content.
• You give us permission to store, process and transmit your content only as needed to run the Service for you and your circle. We do not use it for advertising or marketing.
• You are responsible for your content and must have the right to share it.

8. Acceptable use

In addition to section 2, you must not use the Service to:

• break any law or help anyone else break it;
• harass, threaten, abuse or discriminate against anyone;
• send illegal, hateful, sexual or violent content, or spam;
• impersonate anyone or give false information;
• use Ring Loudly or SOS to scare, prank or disturb people;
• reverse engineer, copy, resell or interfere with the Service, its security or its servers, or access it with bots or scrapers.

9. Suspension and termination

We may suspend or close your account if you break these Terms, especially section 2, or if required by law. Where reasonable we will tell you why. You may stop using the Service and delete your account at any time.

10. Changes to the Service

We work to improve the Service and may add, change or remove features. If we discontinue the Service or a paid feature you have paid for, we will give reasonable notice and handle refunds as required by law.

11. Disclaimers and liability

• The Service is provided "as is" and "as available". To the extent the law allows, we do not guarantee that it will be uninterrupted, error-free or that locations and alerts will always be accurate or on time (see section 5).
• To the extent the law allows, we are not liable for indirect or consequential losses, or for loss or harm resulting from delayed, missing or inaccurate locations or alerts.
• To the extent the law allows, our total liability to you is limited to the amount you paid us for the Service in the 12 months before the claim.
• Nothing in these Terms limits liability for death or personal injury caused by our negligence, for fraud, for gross negligence or intentional misconduct, or any other liability that cannot be limited by law. If you are a consumer, you keep all rights that consumer protection laws in your country give you.

12. Intellectual property

The Service, the Alloo Locator name, logo and design are owned by us or our licensors. We grant you a personal, non-transferable, revocable licence to use the app for its intended purpose. Maps and other third-party content remain the property of their owners (for example Google Maps).

13. Third-party services

The Service uses third-party services such as Google Play, Google Maps and Firebase. Your use of them is also subject to their own terms. We are not responsible for their availability or content.

14. Governing law and disputes

These Terms are governed by the laws of Greece. The courts of Athens, Greece have jurisdiction. If you are a consumer living in another country, you keep the protection of the mandatory laws of your country and may also bring a claim in the courts where you live.

Please contact us first – most issues can be solved quickly.

15. Changes to these Terms

We may update these Terms. We will change the "Last updated" date, and for significant changes we will notify you in the app before they take effect. If you do not agree to the new Terms, you can stop using the Service and delete your account.

16. General

If any part of these Terms is found invalid, the rest remains in force. If we do not enforce a right, we have not waived it. We may transfer these Terms to a company that acquires the Service; your rights will not be reduced as a result.

17. Contact

Appalloo Apps
Greece
Email: info@appalloo.com